Enrich the training courses of Sawing Technology Academy and train the technical reserve of each region.

For new employees, the R&D department of Bichamp has recently carried out a series of training in various ways, such as theory combined with practical exercises, knowledge assessment, lectures on courseware, etc. The movement mainly contains the thirteen-point method of sawing point inspection, analysis of common problems in the use of saw blades, the basic structure of sawing machines, functional components, etc., to strengthen the sawing knowledge of new technicians and marketing staff and improve their skills.

Standing in the perspective of the market, from the customer's demand, the R & D Department, through a variety of ways to technical test cutters and technical support engineers for theoretical and practical training, we learn together, exchange product expertise, and sawing application practice experience, combined with the market front-line service cases together to discuss difficult points, and constantly improve their test cutting service capabilities, to improve the attitude of technical support services, to protect the market service In addition, the R&D department has played an active role in ensuring the market service and meeting the needs of the market and customers.

In addition, the R & D department also did much-finishing work in sawing laboratory management and test-cutting statistics to escort the product verification and problem analysis.

All along, the R&D department has been taking the company headquarters, regional service center, and distributor system as the core, with the concept of "timely, professional and full cycle", and is committed to solving the sawing problems faced by customers in the pre-sale, sale and after-sale process. By the end of September this year, the R & D Department completed developing 384 sawing programs, and the success rate of program development reached 75%. Sawing Technology Academy carried out 14 training sessions for end customers and dealers (13 sessions for critical customers and one session for dealers), with a total number of 220 people trained and a training satisfaction score of 4.86 out of 5.

The normalization of professional and technical personnel training has provided a solid guarantee for the continuous implementation of the company's "absolute leadership in service" strategy and has laid a solid foundation for the realization of the deep docking and mutual integration of talent, technology, product and resource advantages, which has enhanced the continuity and timeliness of sawing technology services of Bichamp.